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FEEL SAFE

DRINKING

PURE TAP

WATER

Shop Now ➤

FEEL SAFE

DRINKING

PURE TAP

WATER

Shop Now ➤
  • Fast Delivery

    Receive your order in 3-10 business days.

  • Easy Returns

    Not satisfied? Return items easily with our hassle-free policy.

  • 1 Year Warrany

    Enjoy a full year of warranty on all purchases.

  • 24/7 Support

    Access our 24/7 support for any queries anytime.

3-10 Day
Delivery

30-Day
Money-Back

1-Year
Warranty

Let's find the right solution for you

Tap Water Convos

Frequently Asked Questions

What are shipping options and delivery times?

We offer standard and priority shipping options. Shipping times depend on your location and the selected shipping method. Usually, it will take 1-2 business days to process your order after confirmation. Once your order is shipped, you will receive a confirmation e-mail with the tracking link.

Estimated delivery times you can find at checkout before completing your purchase. Usually, it will take 3-10 business days.

How do I track my order?

Once your order has been processed and shipped, you'll receive a shipping confirmation email with a tracking number and a link to track your package.

You can also view your order's status and track its progress on our website Track Order page.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receipt for a full refund or exchange.

To start a return procedure, please contact us at hello@jolze.com with your order number.

Do you offer discounts or promotions?

Yes, we frequently run promotions and offer discounts on select products. To stay updated on our latest deals and offers, sign up for our newsletter or follow us on social media.

Is pick-up available at your store?

Yes, pick-up is available at our Portland store. Your order will be ready to hand out in approximately 2-4 business days. Once your order is ready for pick-up, we will notify you via email.